Refund and Cancellation Policy for Right Angle Ad Tech Private Limited

1. Introduction: This Refund and Cancellation Policy outlines the terms under which customers of Right Angle Ad Tech Private Limited (“Right Angle”) can request refunds and process cancellations for the services and courses offered. Our goal is to ensure a transparent and straightforward process that respects the rights of our customers while considering the operational requirements of our educational services.
2. Cancellation Policy:

• Course Cancellation by Participant:
  • Participants can cancel their enrollment in any course offered by Right Angle up to 7 days before the course’s scheduled start date. To cancel, participants must notify Right Angle in writing via email or through the designated platform functionality.
  • Cancellations made within 7 days of the course start date will not be eligible for a refund. However, participants may request to transfer their enrollment to a different session or course, subject to availability.
• Course Cancellation by Right Angle:
  • Right Angle reserves the right to cancel any course due to insufficient enrollment, instructor illness, or other unforeseen circumstances. In such cases, registered participants will be notified as soon as possible and given the option to transfer to a future session of the same course or receive a full refund.

3. Refund Policy:

• Eligibility for Refunds:
  • Full refunds will be provided for cancellations made at least 7 days before the course start date.
  • No refunds will be provided for cancellations made less than 7 days before the course start date, unless due to exceptional circumstances, which will be considered on a case-by-case basis at the discretion of Right Angle.
  • In the event that a course is canceled by Right Angle, participants will automatically be eligible for a full refund.
• Processing of Refunds:
  • Refunds will be processed using the original method of payment used at the time of enrollment.
  • Refunds will be issued within 5 to 7 working days from the date of approval of the refund request.

4. Special Considerations:

• Medical or Family Emergencies:
  • If a cancellation is due to a medical emergency or a critical family emergency, which must be validated with supporting documentation, Right Angle will process a full refund regardless of the timing of the cancellation.

5. Procedure for Requesting Refunds:

• To request a refund, participants must submit a refund request through email at [[email protected]] or via the customer service portal provided on our website.
• The request should include the participant’s name, course name, reasons for refund, and any relevant documentation as needed.

6. Modification of Policy:

• Right Angle reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be effectively immediately upon posting on our website.

7. Contact Information: For any queries regarding this policy, please contact us via email at [[email protected]] or call our customer service hotline provided on the Right Angle website.

By enrolling in courses offered by Right Angle Ad Tech Private Limited, participants agree to this Refund and Cancellation Policy. It is advised that all participants review this policy thoroughly prior to enrollment.